Privacy Policy

Effective Date: 10/01/2024

At VitaEvo Wellness, we are committed to protecting the privacy and security of our clients' personal and health information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our telehealth services. By accessing or using our services, you agree to the terms outlined in this policy.

1.Information We Collect

a. Personal Information:

We collect personal information that you provide to us when you register for an account, schedule an appointment, or use our telehealth services. This information may include:

- Name

- Date of birth

- Contact information (email address, phone number, mailing address)

- Insurance information

- Payment information

b. Health Information:

We collect health-related information necessary to provide telehealth services. This may include:

- Medical history

- Current symptoms or conditions

- Medications

- Diagnosis and treatment information

c. Usage Data:

We may collect information about how you access and use our services, such as your IP address, browser type, device information, and interaction with our platform.

2. How We Use Your Information

VitaEvo Wellness uses your information for the following purposes:

- To provide telehealth services, including consultations, diagnoses, and treatments

- To communicate with you about appointments, services, and health-related updates

- To process payments and manage billing information

- To comply with legal and regulatory requirements

- To improve our services and user experience

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

- Healthcare Providers:To facilitate the delivery of care, we share your health information with the healthcare providers involved in your treatment.

- Service Providers: We may share information with third-party service providers who assist in operating our platform, processing payments, or providing customer support.

- Law Enforcement or Regulatory Authorities:We may disclose information if required by law, or if necessary to protect the rights, safety, or property of VitaEvo Wellness, our clients, or others.

4. Data Security

We take appropriate technical and organizational measures to protect your personal and health information from unauthorized access, use, disclosure, or destruction. These measures include encryption, secure storage, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights concerning your personal and health information:

- Access: You may request access to your personal and health information.

- Correction: You may request that we correct any inaccuracies in your information.

- Deletion: You may request that we delete your personal and health information, subject to certain legal and regulatory requirements.

- Objection: You may object to our use of your information for certain purposes.

To exercise any of these rights, please contact us at [Insert Contact Information].

6. Data Retention

We retain your personal and health information for as long as necessary to provide telehealth services and comply with legal obligations. We may also retain anonymized or aggregated data for research and analysis purposes.

7. Children's Privacy

Our services are not intended for individuals under the age of 18 without parental consent. We do not knowingly collect personal information from children without such consent. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify you by revising the effective date at the top of the policy. We encourage you to review this policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your privacy rights, please contact us at: vitaevowellness@outlook.com